App stuck in “Waiting for Review” for 9 days — no response from Developer Support

Hello,

My app, Pellix, has been stuck in “Waiting for Review” for approximately 9 days, and the review process has still not started.

I contacted Apple Developer Support 3 days ago, but I have not received any response yet. There are also no outstanding actions or messages in App Store Connect.

Submission ID: 383b92d9-bc90-4be4-bd66-d0b8ecd53966 Case ID: 20000146897751

Could someone from the App Review team please confirm whether my submission is correctly queued for review or help escalate the existing support case?

Thank you.

App stuck in “Waiting for Review” for 9 days — no response from Developer Support
 
 
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