Hi all,
Our app (GripCRM, Apple ID 6805156807) was rejected under Guideline 2.1 (Information Needed) on Aug 26, asking for a demo screen recording plus some details about the app (target audience, external services used, device/OS tested, etc.).
We replied the same day in Resolution Center with everything requested, including a video attachment. It has now been 10+ days with zero response: no acceptance, no follow-up question, nothing.
A few days ago we also submitted a request via the "Contact the App Review Team" form to expedite the review, and got the standard confirmation ("We'll expedite review for GripCRM"). Still no movement since then.
Has anyone run into a Resolution Center reply going completely silent for this long? Is there anything else worth trying, or is this just an unusually long queue right now?
Thanks in advance.