Hello, I’m having an issue enrolling in the Apple Developer Program as an Individual / Sole Proprietor. I completed the enrollment process and submitted the $99 membership purchase. Apple sent me an order acknowledgement saying that the order would be processed within 2 business days. However: My credit card has never been charged. My Developer account remains in Pending status. The account still shows “Purchase your membership”. Trying to continue or restart the enrollment sometimes results in “We are unable to process your request. An unknown error occurred.” I have already contacted Apple Developer Program Support, but so far I have only received the automatic confirmation and no actual response. My support case ID is 102955478572. It has now been several days with no progress. I have also seen other recent posts describing very similar enrollment/payment issues. Has anyone recently managed to resolve this? Is there currently a known issue with Apple Developer Program enrollment or payment processing? I would appreciate any guidance from Apple Developer Support on how to either complete the existing enrollment/payment or reset the stuck enrollment so I can try again.
Apple Developer Program enrollment stuck in Pending — payment never charged and support not responding
Same situation here, from Belgium, since August 31.
I enrolled in the Apple Developer Program on August 31 at 20:05 (Brussels time). The payment of 99.00 EUR to APPLE.COM/BE went through on my card, but I never received an order confirmation email, the account has stayed in Pending, and the developer site keeps showing "Purchase your membership". Trying to continue the enrollment sometimes ends with "We are unable to process your request. An unknown error occurred."
I opened a case with Developer Program Support on September 2, case ID XXXXXXXXXXX. Automatic acknowledgement only, no answer since.
So this is not a single account issue: several of us, in different countries, with and without the card being charged, since the end of August. It looks like the enrollment or payment processing pipeline itself is stuck, and support cases are not being worked.
Two things I would like Apple Developer Support to confirm publicly:
Is there a known issue with Developer Program enrollment and payment processing at the moment, and when is it expected to be resolved? For those of us already charged, will the existing enrollment be activated, or should we expect a refund and a reset so we can enroll again? Nobody should have to pay twice.
For anyone reading with the same problem: do not submit a second purchase. The screen asking you to pay again does not mean your first payment failed, it means the enrollment was not marked complete on Apple's side, and a second charge is long to get refunded.
I have a shipping product waiting on the Developer ID certificate for signing and notarization, so any real status update from Apple would be welcome.