Hello Apple Developer Support,
I’m requesting assistance with my Apple Developer Program enrollment.
Case ID: 20000120314399
My enrollment became unable to proceed after I reached the purchase stage. The Developer app now shows “Unable to Continue” and directs me to contact Developer Support.
I have contacted Developer Support several times by phone and email over the past month. I was eventually told that Apple could not continue processing my enrollment and, most recently, that this was a final decision.
I respect Apple’s enrollment and verification requirements. I am not asking to bypass the review process.
I am only asking whether an Apple staff member could please review my case and determine if my current enrollment can be reset/cleared, allowing me to start the enrollment and identity verification process again from the beginning.
I am happy to complete any verification or provide any documentation Apple requires.
I would greatly appreciate any assistance or guidance from Apple staff.
Thank you.