Org enrollment from "In Review" to "Enroll Now" twice, no notification

Enrollment ID: N3K8N67ND5

Entity: 9ten Studios LLC (organization enrollment)

My enrollment has now twice gone from showing "In Review" to showing "Enroll Now" again in the Apple Developer app, as if no enrollment exists. I was never notified of a rejection, a cancellation, or a missing item either time.

History:

Application submitted and confirmed received; case forwarded to a senior advisor.

Later told by support that a government-issued ID had never been received, despite my having submitted it. I resubmitted.

Since then the status has reset to "Enroll Now" on two separate occasions.

Legal entity name, address, and D-U-N-S record match exactly. The verification contact phone is reachable.

Questions:

  1. Was this enrollment cancelled or closed? If so, on what grounds, and why was there no notification?

  2. Is there a duplicate or conflicting enrollment record on my Apple Account blocking it?

  3. Can I get a named owner on this case and a written list of anything outstanding?

This is blocking TestFlight distribution on a committed timeline.

Happy to provide anything further through a private channel.

Org enrollment from "In Review" to "Enroll Now" twice, no notification
 
 
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