Hi everyone,
I'm looking for some guidance from anyone who has dealt with a similar tax-form issue in App Store Connect.
I am a non-US individual and the sole owner of a US single-member LLC. The LLC is treated as a disregarded entity for US federal tax purposes.
In App Store Connect, under Tax Forms, I am only presented with the U.S. Form W-9. I am not presented with the questionnaire or any option to complete a W-8BEN.
This is particularly confusing because Apple's documentation says that developers based outside the United States may be required to complete a W-8BEN, W-8BEN-E or W-8ECI, and that the appropriate form should be determined through the tax questions in App Store Connect.
I contacted Apple Finance Support about this issue and received confirmation that my request had been received:
I have an open case with Apple Finance Support since August 26, 2026.
I followed up on August 31 and again on September 14, but I have not received any substantive response or update from the Finance/Tax team.
I have also found other recent Apple Developer Forum posts describing essentially the same situation: a foreign-owned US single-member LLC where App Store Connect only presents the W-9 workflow and the issue has to be escalated to Apple's tax team.
Has anyone here with a similar setup actually managed to get the W-8BEN workflow enabled in App Store Connect?
If so:
- What did Apple ask you to provide?
- Which Apple team eventually resolved it?
- Was there a specific escalation path that worked?
I am not looking for tax advice — I am mainly trying to understand how others got the App Store Connect tax-form workflow corrected.
Thanks in advance.