Hello,
I am a sole proprietor based in South Korea. My Apple Developer account was originally enrolled as an individual and was later changed to an organization account. When I try to provide new tax information in App Store Connect, the available form appears to treat my business as a corporation and asks me to complete documentation intended for a corporate entity. I do not want to submit a form that may be inappropriate for my actual tax status.
I contacted Apple Media Services Finance Support about this issue through the website on September 4, 2026, and received an acknowledgment for Case-ID: 22018889. Because I had not received a substantive response, I submitted another inquiry about the same issue on September 8, 2026, and received Case-ID: 22076834. The second case was a follow-up to the first, not a separate tax issue. As of September 16, I have received only the automated acknowledgments, with no further update or request for information. I have not been able to arrange phone support from South Korea.
The acknowledgment emails say I can update each request by replying with the same subject line. Is that the best way to reach the tax team or escalate this tax-form classification issue? If an Apple staff member sees this post, could you please check the status of both cases (22018889 and 22076834) and let me know whether further information is needed or what the next step should be? I would also appreciate hearing from anyone who has dealt with a similar individual-to-organization change as a Korean sole proprietor.
I can provide business documents privately to Apple Support if needed. I will not post tax identifiers or account details publicly.
Thank you.