Hi everyone,
My Apple Developer Program membership has expired and I can't renew it because the Renew button is missing. It doesn't appear in the Apple Developer app or on the Membership page at developer.apple.com.
What happened:
I recently changed the email address on my Apple ID (the Account Holder account). Around the time my membership was due for renewal, the Renew option disappeared. My membership has now expired, and all my apps have been removed from the App Store.
What I've tried:
Checked both the Developer app and developer.apple.com/account
Confirmed I'm signed in as the Account Holder Checked for pending agreements in App Store Connect
Emailed Developer Support two days ago but haven't heard back
The phone/callback option doesn't appear for my region.
My apps are no longer available for new downloads, which is affecting my business, so I'd really appreciate any help. Has anyone had the Renew button disappear after an Apple ID email change? Is there a known fix, or a way to get the account looked at faster?
Apple staff, I'm happy to share my Team ID and case number privately if needed.
Thanks!