My app was rejected during App Review because the reviewer reported that the app could not be installed on their iPad Air 11-inch (M3) running iPadOS 26.6.2.
The rejection references UIRequiredDeviceCapabilities.
My development platform, Base44, tested the app on the same device type and confirmed that the app installs and launches successfully. They also confirmed that UIRequiredDeviceCapabilities is set to arm64.
Because the issue cannot be reproduced outside of Apple’s App Review environment, Base44 recommended contacting Apple Developer Technical Support to obtain the exact installation error and device/install logs.
However, the DTS submission form requires a focused Xcode sample project demonstrating the issue. I don’t have a separate Xcode sample project because the app is built through Base44.
App: On Mangeoù Version: 1.0 Build: 10 Review device: iPad Air 11-inch (M3) OS: iPadOS 26.6.2
Is there a way for Apple to provide the exact installation error or relevant diagnostic information from the App Review device so the issue can be identified?
Thank you.