Hello,
We are currently trying to complete the Apple Developer Program organization enrollment for Rabo Trading Limited, but the enrollment has now been pending for approximately two months.
Enrollment ID: 225W46ZVL6
Our original enrollment-related support case is Case 20000118314959. Through this case, a Senior Advisor from Apple Developer Support contacted us and requested additional documentation to verify the legal authority of our director and the principal place of business of the company.
We submitted the requested signed documentation through Apple’s secure file upload system on August 10, 2026. The document included the requested authority confirmation, company address, telephone number, enrollment ID, case number, director information, title, contact details, and signature.
Since submitting the requested documentation, we have received no further response or update regarding the enrollment review.
Because we were unable to obtain any response, we subsequently opened two additional Apple Developer Support cases:
Case 20000152530724 Opened on August 31, 2026, with an additional follow-up on September 2, 2026.
Case 102955765663 Opened on September 7, 2026, with an additional follow-up on September 9, 2026.
Unfortunately, we have received no response at all to either of these additional cases. We were therefore unable to establish any communication with Apple Developer Support through these requests.
We also requested telephone support / a callback regarding the enrollment, but no callback was received.
At this point, more than six weeks have passed since we submitted the additional documentation specifically requested by Apple, and the overall enrollment process has been pending for approximately two months.
We currently have no indication whether the enrollment is still under review, whether the submitted documents are awaiting verification, whether the case is waiting for action from a specific review team, or whether any additional action is required from our side.
Could an Apple Developer Support representative please review the status of Enrollment ID 225W46ZVL6 and the original Case 20000118314959, or advise us on how this enrollment can be escalated to the appropriate review team?
For reference, the related support cases are:
- 20000118314959 – Original enrollment case
- 20000152530724 – Follow-up support case, no response received
- 102955765663 – Follow-up support case, no response received
We are ready to provide any additional documentation or verification immediately if required.
Thank you for your assistance.