Hey everyone,
I’m posting here out of pure frustration because there is literally no way left to contact Apple Developer Support. I am completely stuck.
I paid the $99 fee via in-app purchase back on May 11th. Right after, I was prompted to verify my identity, and I immediately uploaded the requested documents. Since then, it has been a complete nightmare.
If I check my Apple ID "Subscriptions" on my iPhone, the developer subscription actually shows up as ACTIVE and states it will renew next May. This means that 4 whole months have already passed and are actively being counted against my 1-year membership time. But when I log into developer.apple.com, the dashboard still asks me to "Complete your purchase" and pay again.
I am not clicking that button because I refuse to be double-charged for the same thing. No refund was ever issued to me, and I haven't been able to use the account for a single day despite a third of my subscription year burning away.
Here is what I have tried with zero success: Sent emails with my official Apple receipt showing the deduction. No reply.
Received automated "Complete your payment" emails. I replied directly to them with my proof of payment. Ignored.
Tried calling the official support phone number during my local business hours. The number is completely unreachable. I have no active account, no refund, and no way to talk to a human.
Has anyone found a way to escalate this kind of issue? Any help from an Apple representative here would be highly appreciated.
Enrollment ID: 59C6KKFZNM