Organization enrollment "being processed" for 7 weeks after requested documents were submitted

Hello,

Our company, based in the United Arab Emirates, applied to the Apple Developer Program as an organization on 22 August.

The same day, Apple asked for the applicant's photo ID, employment verification and business documents. We uploaded them through the Developer file-upload page that day and received the "We received your documents" confirmation.

Since then the enrollment has shown only "Your enrollment is being processed", with no further requests. A support case opened through the Contact Us form on 1 October has not yet had a reply, and phone support for Program Enrollment currently shows as unavailable.

We have an app ready to submit, so we would be grateful for any help:

  • Has anyone seen an organization enrollment stay in this state for this long after submitting documents, and what resolved it?
  • Could someone from Apple Developer Support check whether our documents were sufficient or whether anything else is needed?

We can provide our enrollment ID and case numbers privately through the official support process.

Thank you.

Hello,

Thank you for your post. It is important to note that account specific matters fall outside what the forums are able to address. Developer forums are focused on software and accessory development questions. Please understand that we do not review individual account, or membership status questions for privacy reasons.

If you have already opened a case, please reply directly to any emails you’ve received from Developer Support to continue your existing case. If you need to open a new case, please contact us:

https://developer.apple.com/contact/

Best regards,

Developer Support

Organization enrollment "being processed" for 7 weeks after requested documents were submitted
 
 
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