I'm reaching out to the Apple Developer community because we've exhausted the standard support channels and are looking for assistance or clarification regarding significant App Review delays.
Our application has been stuck in the review process for over 10 days, with no meaningful status updates or communication from Apple.
Actions we've already taken:
Submitted an Apple Developer Support ticket with no response.
Contacted App Review through the appropriate support channels.
Attempted to escalate the issue through the available review processes.
Attempted to reach Apple Developer Support by phone, only to be redirected to the website and disconnected.
At this point, we've received no meaningful communication or explanation regarding the delay.
This is a commercial application with business commitments, operational dependencies, and a planned production rollout. The lack of visibility is making it increasingly difficult to manage our release schedule and communicate realistic timelines to stakeholders.
I've also noticed other developers reporting similar delays recently, which raises a broader question:
Is Apple currently experiencing an App Review backlog, staffing constraints, or a technical issue affecting review processing?
We're not asking for special treatment or approval without review. We're simply looking for transparency, a status update, and a way to reach someone who can investigate why our submission has stalled.
Questions for Apple staff and the developer community:
Are other developers currently experiencing review times exceeding 7–10 days?
Has Apple acknowledged any broader App Review processing delays?
Is there a direct escalation channel when support tickets and review inquiries go unanswered?
Can an Apple representative help identify whether our submission is genuinely under review or stuck in a processing queue?
Any guidance from Apple staff or developers who have successfully resolved a similar situation would be greatly appreciated.
Thanks in advance