I am a solo developer and I have honestly run out of ways to reach App Review, so I am posting here as a last resort.
App: Erendor Online (Apple ID 6811059605), iOS Current build: 1.1.24, submitted October 2, 2026 Status today (October 11): still "Waiting for Review" after 9 days. The review has not even started.
Apple keeps telling us that 90% of apps are reviewed within 24 hours. Here is what the last month actually looked like for us:
- September 12: first submission. Rejected under 2.1, which we fixed, and then under 4.3(a) (Spam).
- September 14: we answered the 4.3(a) concern in detail: the game, the server, the classes, the skills and the economy are our own work; we use licensed art packs and disclosed this. We never received any reply.
- September 17: resubmitted. It sat in "Waiting for Review" for 7 days without being opened.
- September 23: resubmitted. Developer Support confirmed in writing that our app was approved for an expedited review. It still waited a week.
- September 30: rejected, because the reviewer could not connect to the in-app store. Our app and its in-app purchases are available only in Turkey, and the review was apparently done from the United States, where the store is not available by design.
- October 2: resubmitted (1.1.24). 9 days and counting.
Support cases 102971786500 and 102979972464 have both been answered with "your review is proceeding normally". Three follow-up emails got no answer at all. Today I filed another expedite request.
Why this hurts so much: Erendor Online is not a new or unfinished app. It is a live online multiplayer RPG that is already running on Google Play with an active community. The app and our server must run exactly the same version, so I have had to freeze the live server on 1.1.24 so the reviewer can log in. That means for a full month I have not been able to ship a single update or bug fix to my Android players either. Players are leaving, and every day the ones who stay ask me when iOS is coming. I have no answer for them.
I am not asking for special treatment in the review itself. I am asking for the app to be opened. If something is wrong, tell me and I will fix it the same day. If the submission is on hold because of the old 4.3(a) flag, tell me what I need to do, or which app(s) mine is being compared to, and I will respond immediately.
If anyone from App Review or DTS sees this, I would be extremely grateful if you could look at the submission. And if other developers are seeing the same thing after a 4.3(a) rejection, please share what finally worked for you.
Thank you. Orkun Bilgen, Erendor Online