I have been monitoring the Developer forums since October 2nd and it is extremely disappointing to see how such a prestigous company has horrific customer support for builders who are trying to add to their product.
I submitted my app back on September 30th with the understanding that this would be 1-2 day process, however, with 1-2 weeks later there has been 0 correspondence.
I have submitted apps before and this was never an issue.
I have told my future customers that we planned on a launch in middle of October and now it seems like maybe November is best case scenario.
It is hard to be frustrated because everyone is going through the same issues, but 12 days and no response to support email or movement is beyond saddening for such a great company valued at over 5 TRILLION market cap.
Not having the resources or personnel to handle your paying customers issues is extremely disappointing.
Hoping for a resolution immediately.
Submission ID 141d4fe1-6094-44a4-982f-3e82badbaa8f