URGENT: New App review is stuck on "Waiting on Review". NO RESPONSE from Support

Hi everyone,

I submitted a new app called RIG Refinery, a discipleship tracking app for churches, on October 7th at 1:16 PM. It has been sitting on Waiting for Review for 8 days now with no status change.

Steps I’ve already taken:

  • Submitted two expedited review requests
  • Contacted App Review through the developer contact form (no response)
  • Checked the Resolution Center, no messages from Apple
  • The submission is complete: all screenshots, privacy labels, export compliance, and test account credentials are included in the App Review notes.

Has anyone else experienced this recently? Is there anything else I can do at this point, or is this just a backlog issue I need to wait out?

Apple Support, if you see this, please help.

Any help appreciated.

URGENT: New App review is stuck on "Waiting on Review". NO RESPONSE from Support
 
 
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