Hello,
Our app Profik Pro (Apple ID 6787445540) was submitted for review on October 10, 2026: version 1.1.14 together with its first four in-app purchase products. The expedited review was confirmed right away ("We'll expedite review for Profik Pro"), and again when I re-requested it on October 15. The submission is still in "Waiting for Review" and has never moved to "In Review".
What we have checked:
- All agreements are Active. We accepted the updated Apple Developer Program License Agreement and Paid Applications Schedule on October 13; banking and tax forms are active too.
- There are no messages from App Review and nothing marked as action required in App Store Connect.
- Our other app (Profik, Apple ID 6759965214) was submitted on October 13, reviewed and approved within a day.
We also opened a Developer Support case (102995482417) on October 13 and added the details above, but haven't heard back yet. Phone support currently shows as unavailable.
Is there anything else we can check on our side, for example something about first-time in-app purchases that could hold a submission? Has anyone seen a submission stay in the expedited queue this long?
Thank you!