iOS app stuck in "Waiting for Review" since 10 October (macOS version of same app approved)

App Store Distribution & Marketing App Review
mutaz_zuhairi OP
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Hello,

Our iOS app TAC FC: Football Manager (Apple ID 6817989550), version 1.0.2, was submitted on 10 October 2026 and has been in "Waiting for Review" ever since. It has never moved to "In Review".

The macOS build of the same version was submitted one minute later and was reviewed and approved.

We have requested an expedited review and messaged App Review (case 102996820289), but the iOS submission has not moved.

Could someone from App Review please check whether this submission is stuck, or tell us if anything is missing?

Thank you.

Replies  3
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mutaz_zuhairi OP

Update, 22 October: the iOS version (1.0.2, build 10) is still "Waiting for Review", now 12 days, and the review has never started. The expedited review was accepted on 21 October and nothing changed.

Today Developer Support answered that the app is "Ready for Distribution", but that is the macOS version (build 11), approved earlier. This is the second time the two were confused on our case. Cases: 102996820289, 102996821312, 103004889260.

Could someone from App Review please look at the iOS submission itself and tell us if it is held or if anything is missing? We will send anything needed the same day. Thank you.
Pokpong OP

The macOS and iOS versions have separate review submissions, so approval of the Mac build doesn’t move the iOS build out of Waiting for Review. Check the iOS version’s App Review page and confirm the iOS item itself is submitted, not just Ready for Review, and that the build shown is the one you expect.

Apple’s status guide says Waiting for Review means Apple has received the submission but hasn’t started reviewing it. An accepted expedite request is still subject to review capacity, so I wouldn’t withdraw and resubmit just to try to reset the queue. Since this has already been escalated and support mixed up the platforms, reply to the existing case with the iOS Apple ID, version, build number, and submission ID, and ask them to check that exact iOS submission. Leave account or case details out of the public thread.

Status guide: https://developer.apple.com/help/app-review/after-submitting-for-review/review-status
Expedited review: https://developer.apple.com/help/app-review/after-submitting-for-review/request-expedited-review
mutaz_zuhairi OP

Thanks @Pokpong, that helped. Update, 25 October:

  • 23 Oct: the iOS submission (1.0.2, build 10) finally moved to In Review after 13 days.

    • 24 Oct: it was stopped with "Information Needed" (2.1): the reviewer could not find the App Tracking Transparency prompt. We replied within hours with a screen recording showing exactly where the prompt appears, added the steps to the Review Notes, and resubmitted the same build.

      • Since then it has been back in "Waiting for Review". Expedite requests were accepted on 24 and 25 Oct, but nothing has moved.

      • So one clarifying question cost us a full trip back through the queue, after 13 days of waiting the first time. We have replied on the existing case with the exact iOS app ID, version and build, as suggested.

    • Could someone from App Review please look at the iOS submission and pick it up? The question has already been answered in App Store Connect. If anything else is needed, we reply the same hour. Thank you.