Web Browser Public Key Credential entitlement "issued" but still Submitted on App ID (macOS browser)

Hi,

I make Akari, a Chromium-based browser for macOS (Developer ID, notarized). On 2026-09-23 I requested the Web Browser Public Key Credential entitlement (com.apple.developer.web-browser.public-key-credential) so people can use the passkeys saved in iCloud Keychain. Request ID A9LNZMTCS4.

On 2026-10-12, Developer Support (case 102988458082) emailed to say the entitlement had been issued. It still hasn't shown up:

• Certificates, Identifiers & Profiles > io.0arch.akari > Capability Requests still shows "Web Browser Public Key Credential Requests" as Submitted, with no way to enable it.
• The App Store Connect API lists only In-App Purchase as a capability for the App ID.
• Developer ID provisioning profiles generated on 10-12 and 10-15 don't include the entitlement.

I replied on the case with screenshots on 10-12 and again on 10-15, and submitted a follow-up on 10-18, but I haven't heard back. Phone support currently says it's unavailable.

Two questions:

1. Is there anything else I need to do for an approved entitlement to be applied to the App ID?
2. My membership is an individual account. Is an individual account eligible for this entitlement, or does it need an organization account?

Team ID: G9KB4QTS57
Bundle ID: io.0arch.akari

Thanks,
Joseph