We're experiencing the same issue with our app, PriceEasy Enterprise.
Our first production release has been stuck in "Waiting for Review" for over 4 days, and the review hasn't started yet.
We've already submitted 4–5 expedited review requests and contacted Apple Developer Support multiple times, requesting manual escalation. We've also requested a callback and provided contact details for our CEO and Senior Developer, but unfortunately, we haven't received any response so far.
This delay is directly impacting our business operations and client commitments. Our headquarters is in Houston, Texas, and we serve clients across the US and internationally.
App Details:
- App Name: PriceEasy Enterprise
- App ID: 6822673059
- Version: 1.0
- Build: 4 (1.0.3)
Has anyone recently experienced a similar situation? Were you able to get Apple to move the submission into review through any escalation channel?
Any suggestions or help from Apple representatives would be greatly appreciated. We're particularly interested in knowing whether there is a way to reach the App Review Operations team directly.
Thank you!