I'm enrolling my company in the Apple Developer Program as an organization, and the enrollment is now blocked.
What happened:
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I filled in the organization details. Apple accepted our D-U-N-S number.
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At the work-email verification step, the code did not arrive into the inbox, so i refreshed the page so that it can resend the code. i still did not get it the second time.
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I requested the code again. The enrollment status page now says: "You've exceeded the maximum number of attempts. Please contact us."
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The Apple Developer app also says: "Enrollment through the Apple Developer app is not available for this Apple Account."
What I've tried:
- Opened support Case ID: 103001761326 and followed up twice. No reply yet.
- Tried different browsers (Chrome and Safari private window). Same result.
Could someone from Apple help reset the enrollment attempts on my account or escalate the case? We're waiting to publish our app.
Thank you.