Hello Apple Developer Support Team and Community,
I’m reaching out because our Apple Developer Program organization enrollment for Handspring Technologies Inc. (United States) has been stuck in processing for nearly one month.
Here is our situation:
- Our previous enrollment application was canceled.
- We submitted a new application using a different Apple Account, with the company’s legal representative applying directly.
- The enrollment status has remained “Your enrollment is being processed.”
- We received only the initial submission confirmation email.
- No additional documentation has been requested.
- We contacted Apple Developer Support but have received no response.
- Phone support has consistently been unavailable due to high call volumes.
Support Case ID: 103002108838
We understand that organization verification takes time, but nearly a month without any communication is making it difficult to plan our product launch.
Could someone from Apple Developer Support please help confirm whether our application is actively being reviewed and whether any additional action is required on our side?
We would also appreciate it if our existing support case could be reviewed or escalated to the appropriate team.
Any guidance would be greatly appreciated.
Thank you!
SHENSHA FAN
Handspring Technologies Inc.