App stuck in “Waiting for Review” for over a month — no answer to any submission (Apple ID 6812309557)

Hello,

My app Opinion Scanner (Apple ID 6812309557, iOS, version 1.0) was first submitted on September 29, 2026.

The only message I ever received from App Review was an automated one on September 30 (guideline 3.1.2, Terms of Use link). I fixed it the same day: custom EULA set in App Store Connect and Terms of Use link added to the description.

Since then:

I resubmitted several times (September 30, October 4, October 10, October 21), with new builds. The current submission (October 21) is still “Waiting for Review”.
Two expedited review requests were accepted.
Two support cases are open without any answer: 102990023433 and 103001051587.
All agreements are active, the updated Paid Applications Schedule is accepted, and the App Privacy details are up to date.
My server logs show visits from the review team on October 12 and October 16, but the status never changed and no message was sent.

I am not asking for an approval. I only need an answer: could someone confirm that my submission is correctly queued, or reject it with the reason so that I can fix it?

Thank you for your help.

FredMar