Organization enrollment stuck at "Please contact us" – Case 103007482908

App Store Distribution & Marketing General
NexvaTeknoloji OP
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Hello,

I'm trying to enroll my company in the Apple Developer Program as an organization, but my enrollment has been blocked since October 24.

During web enrollment, the "Confirm your personal information" step returned "The address you provided is not valid" for my address in Turkey. Since then, both the website and the Apple Developer app only show "Please contact us to continue your enrollment."

I opened case 103007482908 on October 24 and sent a follow-up on October 28, but I haven't received a response yet. Phone support has shown "temporarily unavailable due to high call volume" every time I tried.

Company: NEXVA TEKNOLOJI VE BILISIM LIMITED SIRKETI
D-U-N-S: 321525056
Country: Turkey

Could someone from Developer Program Support please look at my case? I'm happy to provide any documents needed.

Thank you.

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Apple Developer Support OP
Apple

Hello,

Thank you for your post. It is important to note that account-specific matters fall outside what the forums are able to address. Developer forums are focused on software and accessory development questions. Please understand that we do not review individual account, or membership status questions for privacy reasons.

Since it appears that you have already contacted Developer Support, please allow them some additional time to review and respond to your case. Thank you for your patience.

Best regards,

Developer Support