Hello Apple Developer Support and community,
I'm seeking help reaching the team handling my Individual-to-Organization membership conversion for SKY DATA SERVICES LLC.
Timeline (2026):
- October 20: Submitted the conversion request; received automated acknowledgment, case 103002882595.
- October 23: Emailed a follow-up asking for status, outstanding verification/documents, and next steps.
- October 26: Received another automated acknowledgment, case 103009344243. Its confirmation did not identify the request it covers.
- October 28: Sent another follow-up referencing both cases.
As of October 29, I have received only automated acknowledgments, with no substantive update or instructions.
This is delaying planning for Scribe Pilot's invitation-based release. I intend to use unlisted App Store distribution and understand that membership conversion and unlisted distribution require separate approvals.
Could Apple Developer Support help route these existing cases to the membership-conversion team and confirm:
- Whether any verification or documents are outstanding.
- Whether the cases are related and which reference I should use.
- How to reach the assigned advisor or request a callback.
I understand that account-specific verification belongs in a private support channel. I can provide business documents securely; I'm asking for a response and a clear next step.
If other developers recently completed this conversion, which support channel helped?
Thank you,
Zachary