Hello Apple Developer Support and Community,
I need assistance with my Apple Developer Program enrollment.
I received an order acknowledgement for the US$99 membership on October 25, October 27 and November 01 of 2026, but my membership has not been activated.
I initially started enrollment using the Apple Developer site on my iPhone. The process requested only the payment. So I put my card information in all of those three times (first time I used my IPhone and the other two times I used my Macbook).
My Apple Developer app says I can't enroll through the app, only the website.
I have submitted a support request and received case ID 103010636730, with three emails with no response from apple, only informing that the support email was submitted.
Could someone advise whether I need to complete identity verification again or whether Apple Support must restore my existing enrollment?
Thank you for your help.