Hello,
I'm trying to enroll in the Apple Developer Program as an individual (Brazil), and every attempt ends with:
Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.
The status page (developer.apple.com/enroll/identity/status) keeps showing this message, with no reason and no next step.
What I've already checked:
- Two-factor authentication is enabled.
- Date of birth and country/region are correct.
- A valid credit card in my name is on file.
- I updated the name on my Apple Account to match my government ID exactly. The Apple Developer website still shows my old name, so my developer profile seems to be out of sync with my Apple Account.
- I retried after the update and got the same error.
I opened a support case today (Case ID: 103017016749), but going by other threads here, I'm worried it could take weeks. I need the membership to sign and notarize a macOS app I build and distribute, so this is blocking my work.
Could someone from the Apple Developer Program team please look at my enrollment, sync my developer profile with the updated name, and reset the failed enrollment state? I can provide a government-issued photo ID or anything else that's needed.
Thank you.