App Name: Quotify
Primary App Review Case ID: 103009081525
All Open Case IDs: 103009081525 (App Review), 102958044030 (Program Enrollment), 103012004205 (Account Information Update)
Hello, I am seeking assistance from an Apple Developer Relations Engineer regarding an administrative lock on my account. My app submission for Quotify has been stuck in "Waiting for Review" for multiple weeks.
Phone support is currently greyed out on my developer portal ("Due to high call volumes, phone support is temporarily unavailable") across these topics. Because I have multiple open support tickets across both App Review and Membership/Account, I am unable to request a call or progress the review.
Could an Apple Forum Staff member please check if there is an internal compliance check, identity lock, or backend queue freeze connecting these open cases that is preventing my app review from proceeding? Thank you.