My Apple Developer Program enrollment as an Individual (Türkiye) is stuck and I haven’t been able to get a response from Developer Support.
What happened:
I started enrollment in the Apple Developer app on iOS. My Turkish national ID card was rejected when I submitted it under the “Other” document type.
I then verified on the Mac app. After I entered my address, I got “Contact Us to Continue”. The status now shows “ID Verification Rejected”.
I think the cause may be a name mismatch. My Apple Account name was previously set to a nickname. I have updated it to my legal name exactly as it appears on my ID, but the support form still shows the old name.
I contacted Developer Support around October 26 and followed up by email twice. I haven’t received a reply yet.
I am not asking Apple to bypass any verification requirements. I am requesting:
A review of my enrollment and confirmation of what information was incorrect
A reset of the rejected verification state so I can verify again with matching details
Confirmation of whether a passport is an acceptable document for Türkiye
I can provide my passport or national ID through an official, secure Apple channel.
Support Case ID: 103009505599
Country/Region: Türkiye
Thank you. I’d appreciate it if this could be escalated to the Enrollment team.
