App stuck "In Review" for 12 days after resubmission (Case 103001645719)

App Store Distribution & Marketing App Review
KurtVentures OP
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Hello,

Our app has been in "In Review" status since October 25, 2026 — 12 days now, with no messages or requests from App Review.

  • App: Ryla: Photo Looks & Filters (Apple ID 6821447421)
  • Submission ID: bbe1d65e-6429-4c33-9a25-7c2128f6c8a8
  • Items: version 1.0 (build 10), two auto-renewable subscriptions, a subscription group and three consumable in-app purchases
  • Developer Support case: 103001645719

Timeline:

  • Oct 12: first submission
  • Oct 25: rejected under Guideline 1.1 (screenshots); we replaced the flagged screenshots and previews and resubmitted the same day
  • Oct 25 → today: "In Review", no further updates

We have also requested an expedited review and replied to our Developer Support case. Agreements, tax and banking are all active, and there are no unanswered messages in App Store Connect.

Could someone from App Review please check whether this submission is stuck? We're happy to provide a demo video, test details or anything else needed right away.

Thank you.

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KurtVentures OP

Update (November 6): our backend and analytics show no App Review activity on build 10 since the resubmission on October 25. The last reviewer sessions (a sandbox subscription purchase and a test of the main feature) were on October 24–25 and belong to the previous build that was rejected. Since then there has been no reviewer sign-in, sandbox purchase or app usage, so build 10 does not appear to have been opened in 12 days, although the status shows "In Review".

Our backend is running and all features work, so nothing on our side should block the review. We have sent the same details to Developer Support (case 103001645719). Could someone from App Review please check whether the submission is stuck? Thank you.