Hello everyone,
I'm experiencing an issue with my Apple Developer Program enrollment and would really appreciate assistance from Apple Developer Support or anyone who has encountered a similar problem.
I'm a Russian citizen currently living in Russia, trying to enroll as an Individual developer using my real personal information.
Here's my situation:
- October 31, 2026: I submitted my first $99 membership purchase request through the Apple Developer website.
- I received an "Order Acknowledgement" email, but the payment was never charged.
- My enrollment status remained "Pending", and the website continued showing "Purchase your membership."
- November 3: I submitted another purchase request. Again, I received an acknowledgement email, but no payment was charged.
- November 4: I contacted Apple Developer Support through the official support form. I received an automated confirmation email and a Support Case ID, but I still haven't received any response from a support representative or an explanation of the issue.
Additional details:
- My Apple Account region is Russia.
- I'm using my own foreign-issued bank card.
- Apple never requested my passport or any additional identity verification. After entering my personal information, I was taken directly to the payment step.
- In the Apple Developer app on my iPhone, the Enroll Now button is disabled with the message: "Enrollment through the Apple Developer app is not available for this Apple Account."
It's now been over a week since my first enrollment attempt. I've tried the available enrollment methods and contacted official support, but I still don't know what's preventing my registration or how to proceed.
I'm willing to provide any necessary documents, complete identity verification, or follow any official procedure required by Apple.
To Apple Developer Support:
If any Apple staff members see this post, could you please help review or escalate my existing enrollment case?
I already submitted an official support request on November 4 and received a Case ID, but haven't received a response beyond the automated acknowledgement.
Could you please clarify whether my enrollment is awaiting identity verification, affected by regional restrictions, or blocked by a payment processing issue?
I can provide my Support Case ID, Enrollment ID, and order details privately through an official Apple support channel if needed.
I simply want to complete my enrollment and publish my application on the App Store.
Thank you very much for your help!
