Enrollment could not be completed at this time - no email response, case 103016785937

I am trying to enroll in the Apple Developer Program as an Individual, but the enrollment status page displays:

Your enrollment in the Apple Developer Program could not be completed at this time.

The page does not explain the reason or provide a next step. The Apple Developer app has also shown ID Verification Rejected, with Enroll Now disabled.

Developer Support case: 103016785937

This case was acknowledged on November 2, 2026. As of November 8, I have not received a substantive email response explaining the problem or how to proceed. My earlier enrollment difficulties have been ongoing for several weeks.

I am based in Libya. The Developer Support contact page has shown phone support as unavailable. I also contacted general Apple Support by web chat; the advisor said they could not inspect Developer enrollment restrictions or transfer the chat to Developer Support.

I previously discussed the identity-verification issue in this thread. I understand that private account reviews cannot be handled in the forums. I am asking whether other developers have encountered this exact web message and resolved it through an official process.

  • Does this message require action from Developer Support, or is there a documented step I can take myself?
  • Has anyone successfully requested an alternative identity-verification method after this error?
  • What is the supported follow-up route when an existing enrollment support case has not received an email response?

Any account-specific details can be discussed privately with Developer Support. I would appreciate guidance on the correct next step. Thank you.

Hello,

Thank you for your post. It is important to note that account-specific matters fall outside what the forums are able to address. Developer forums are focused on software and accessory development questions. Please understand that we do not review individual account, or membership status questions for privacy reasons.

Since it appears that you have already contacted Developer Support, please allow the
Developer Support team additional time to review and respond to your case.

Thank you for your patience as our response times are currently delayed due to high demand for support currently.

Best regards,

Developer Support

Would you be able to speak to all the other tickets and the hundreds of developers that are getting iced out of app store review or getting rejected by Apple's review spam bot for being spam? We'd really appreciate if you did your job in a timely manner considering we pay for the service and apple also potentially takes a cut of the profits.