Hi all, I'm enrolling my company (South Africa, D-U-N-S verified) in the Apple Developer Program as an organization, and it has been stuck since mid-October. Timeline: 16 Oct: Apple Developer Support asked for a signed letter on company letterhead confirming our business address. 17 Oct: I uploaded the signed letter. Apple confirmed receipt the same day. 26 Oct and 29 Oct: I followed up by email on the case and got no reply. I've also requested two support callbacks and haven't been called back. The enrollment still shows as pending, and the case has had no response for over three weeks. Case number: 102983746395 Has anyone had an enrollment stuck at this stage? Is there another way to get a case looked at or escalated? If an Apple team member sees this, I'd really appreciate someone checking the case. Thanks!

Organization enrollment pending 3+ weeks after requested documents were submitted, no response from support

Hi all,

I'm enrolling my company (South Africa, D-U-N-S verified) in the Apple Developer Program as an organization, and it has been stuck since mid-October.

Timeline:

16 Oct: Apple Developer Support asked for a signed letter on company letterhead confirming our business address.
17 Oct: I uploaded the signed letter. Apple confirmed receipt the same day.
26 Oct and 29 Oct: I followed up by email on the case and got no reply.
I've also requested two support callbacks and haven't been called back.

The enrollment still shows as pending, and the case has had no response for over three weeks.

Case number: 102983746395

Has anyone had an enrollment stuck at this stage? Is there another way to get a case looked at or escalated? If an Apple team member sees this, I'd really appreciate someone checking the case.

Thanks!