Organization enrollment stuck at "documentation is in review" since Oct 30, no emails and no reply to support (Enrollment ID 95K9SCG64P)

Hello Apple Developer Support team,

Our organization enrollment has been stuck in document review and I can't find any way to move it forward.

Enrollment details:

  • Enrollment ID: 95K9SCG64P
  • Company: BORIS WEBNIX LLC (Wyoming, USA)
  • D-U-N-S: 131124944
  • Enrollment submitted: October 30, 2026
  • I am the owner of the company with legal authority to bind it to agreements.

What happened so far:

  • During the enrollment I was asked to upload documents for review, but I was never told which documents were needed. I uploaded one PDF containing my passport, the company's Articles of Organization and the EIN confirmation.
  • Since then my account page says: "Your documentation is in review. We received your documents and are processing your enrollment."
  • I have never received any email from Apple about this enrollment: no request for documents, no status update, nothing (spam folder checked as well).
  • I contacted Developer Support twice through the contact form (Membership and Account > Program Enrollment). I have not received a reply to either message, not even an automatic confirmation.
  • Phone support is not offered for this topic on the contact form, so email is my only option.

Our app is already live on Google Play and the iOS version is built and tested on real devices. This enrollment is the only thing blocking our App Store release.

Could someone from Apple please check Enrollment ID 95K9SCG64P and let me know:

  1. Which verification step is still pending (legal entity, D-U-N-S, applicant authority, or something else)?
  2. Is anything missing from my side? If so, which documents exactly should I provide, and in what format?

Thank you very much for your help.

Boris

Answered by Apple Developer Support in 915808022

Hello,

It appears your issue was resolved by Developer Support. Please try to continue your enrollment and if you’re still experiencing issues, please reply to your case, as we are unable to provide account-specific support in the Developer Forums.

Thank you,

Developer Support

Accepted Answer

Hello,

It appears your issue was resolved by Developer Support. Please try to continue your enrollment and if you’re still experiencing issues, please reply to your case, as we are unable to provide account-specific support in the Developer Forums.

Thank you,

Developer Support