Hello,
I'm an individual developer in Türkiye. My Apple Developer Program enrollment has been stuck since June 2026, and I haven't been able to get a resolution through support.
Timeline:
- June 2026: I received an "Action needed: Provide additional information" email. I missed it, and the document upload link has since expired.
- October 26, 2026: A Developer Support advisor told me that my ID verification was successful and suggested completing my enrollment in the Apple Developer app.
- In the Apple Developer app, "Enroll Now" is grayed out with the message: "Enrollment through the Apple Developer app is not available for this Apple Account."
- On the website, it still says: "Your enrollment is on hold. Additional information is needed."
- I replied to the advisor on October 26, followed up on November 7 and November 12, and haven't received a reply.
- Phone support has shown as unavailable every time I checked.
Case numbers: 102999172280, 30000004053864
It looks like the pending web enrollment is blocking enrollment in the app. I would like Apple to either:
- cancel or reset the pending web enrollment so I can enroll in the app, or
- complete the existing web enrollment, since my ID has already been verified.
I've seen other developers in Türkiye report the same issue (e.g. threads 854751 and 843131). If anyone from Apple could look at my case, or if anyone has resolved this, I'd really appreciate the help.
Thank you.
