Enrollment still Pending after payment – no response from support

Hi everyone,

I enrolled in the Apple Developer Program from Vietnam and paid the 99 USD fee. Apple asked for documents, and I provided them and received a confirmation. However, my account still shows “Pending” and keeps asking me to “Purchase your membership”.

The payment was made by my company, so the invoice is under a colleague’s name, not mine.

I opened a support case on November 6 (Case ID: 30000006863082) and sent a follow-up, but I haven’t received any reply. Phone support also shows “currently unavailable”.

Has anyone had the same issue? How long did it take, and is there any other way to reach the enrollment team?

Thank you!

Hello,

It appears your issue was resolved by Developer Support. Please try to continue your enrollment and if you’re still experiencing issues, please reply to your case, as we are unable to provide account-specific support in the Developer Forums.

Thank you,

Developer Support