Hello,
I'm trying to enroll in the Apple Developer Program as an individual, and I'm blocked at every step.
In the Apple Developer app on Mac, ID verification first said my ID was too dark. Then it said "the ID you submitted isn't accepted for your region or doesn't match the document type you selected". I tried both my passport and my residence card.
The app then said "The identification verification service is down" and told me to enroll on the web. On developer.apple.com/programs/enroll I get "We are unable to process your request. An unknown error occurred." System Status shows Program Enrollment as available.
I opened case 30000010359903 with Program Enrollment support on November 9 and haven't received a reply. Phone support isn't offered in my region (Côte d'Ivoire).
Could someone at Apple look at the case or reset my enrollment so I can finish it? Thank you.