Our free app has been rejected three times under guideline 2.1(b): "In-app purchase products associated with the app version submitted for review could not be found in the submitted binary... remove them from App Store Connect before resubmitting."
We would gladly remove them, but App Store Connect does not let us.
Situation:
- 3 non-consumable in-app purchases, created in September 2026, submitted once with version 1.0, never approved, never sold.
- The app is now free for good: the current build contains no StoreKit code and no purchase screen.
- The products are removed from sale in all 175 territories.
- In App Store Connect they sit in "Drafts" with the state "Developer Rejected". There is no delete control: not in the list, not in Edit mode, not on the product page.
- App Store Connect API: DELETE /v2/inAppPurchases/{id} returns 409 ENTITY_ERROR.IAP_DELETE_NOT_ALLOWED ("You cannot delete the in-app purchase").
- Removing the items from the review submission returns 409 "Item was already submitted".
- We cancelled that review submission. Deletion is still refused.
- We removed each product's review screenshot; the state became MISSING_METADATA. Deletion is still refused, and the last localization cannot be deleted either ("Cannot delete last localization").
Questions:
- Is there a supported way to permanently delete in-app purchases that were submitted once but never approved?
- If not, can App Review or Developer Support remove them on Apple's side? We opened Developer Support case 30000014593095.
- Until they are removed, how can we keep App Review from associating these drafts with a binary that does not implement them?
App Apple ID: 6814027093. Thank you.