Unable to redeem code outside of UK for an app that is available to all territories?

The company I work for is trying to deploy an app to a company based in the ROI. The app was built to be available to all territories, however when they try and redeem the IOS code is is telling them it can only be redeemed in the UK. Please advise.

Answered by KMT in 279568022

As I concluded in that thread, and the Apple staffer apparently confirmed:


'When Apple says that your VPP customer's users can be in any country where the app is a available, the caveat should apparently be "as long as they are in the same store/country as the VPP customer providing the code".'

Is this a promo redeem code, or a VPP redeem code or edu redeem code, or...?


When was it generated?

Unable to redeem code outside of UK for an app that is available to all territories?
 
 
Q