For the last few hours (6th April 2018, about 6-9pm UTC) I've been unable to generate promo codes. I've tried a Mac and iOS app and get the same error:
Can't Generate Promo Code
We're having trouble generating the codes. Please contact App Store Developer Support for assistance.
Yep, they've (finally) fixed it. Pretty shocking that it took so long...
Not alone - see: Can't generate promo code
running into the same issue. I opened a ticket. My recommendation is to open a ticket as well to show the urgency of this issue
EDIT: As of 4pm Central time, I can generate promo codes
Yep, they've (finally) fixed it. Pretty shocking that it took so long...
Hi,
I have the same issue right now. I'm unable to generate promo codes and I receive the same message.
Does anybody know what's happening?
Thanks
Antonis
Same here. Feb 2, 2019 hopefully they fix it soon.
Same here, Feb 3, 2019
Glad I am not the only one. We also cannot generate promo codes for our paid apps or our in-app purchases. This problem happens with different browsers on both Mac and PC.
I opened a case with Apple.
I was just able to generate a code again 🙂
Working as of now.
