So in looking over the app review guidelines, where it reads, "They may not auto-launch or have other code run automatically at startup or login without consent" We currently present a popup to inform the user if they want to connect to our server. My question is, are we able to provide the user with a way to turn off this startup prompt (thus improving speed of app startup) It would be located within our apps own settings page, upon which the user would have the choice to turn off or leave on this startup prompt. Or would this go against apple's policy in any way?

I'm trying to release my first app on the app store. It's an app that connects to an Internet of Things device over bluetooth. As such, I am unable to simulate the device to showcase the workflows. The only device I have access to is an iphone 15 pro. I received the feedback on my app submission: The 6.7-inch iPhone and 5.5-inch iPhone screenshots do not show the actual app in use in the majority of the screenshots. Upload new screenshots that accurately reflect the app in use on each of the supported devices. How can i get these screenshots ? Do i seriously have to buy these devices ? TIA, Ringo

My app was rejected due to Wrong OTP issue. But when I test using the same credentials it works fine. I am not able to reproduce the rejected issue. How I will check that issue ? In our previous build getting same issue but after few communication it was approved automatically. May I know why it is happen every times?

Apple rejected my app store submission (first submission of this app) with the following comment: Issue Description: The app exhibited one or more bugs that would negatively impact App Store users. Bug description: The app opens to a black display Steps to reproduce bug: Launch app. Review device details: - Device type: iPhone 13 mini - OS version: iOS 17.4.1 Next Steps: Test the app on supported devices to identify and resolve bugs and stability issues before submitting for review. No other details given on specific scenarios. No logs provided. We asked for more info but they refused to help any further. I just so happen to have that exact device (iPhone 13 mini), so I updated it to the iOS version that was giving problems. But no matter what I do, I cannot replicate this bug. I tried via TestFlight and via Xcode, I tried deleting and reinstalling the app, and I tried restarting my phone between installs. I tried launching the app while on airplane mode. I never got this "app opens to a black display" issue. What else can I try to replicate this bug? The app is built with Unity 2021.3.19f1.

Hello Apple Developer Community, I am encountering an issue with my iOS app submission on the App Store Connect platform. After testing the app extensively on various devices, including iPhones and iPads using Xcode, the app appeared to be functioning correctly with all screens visible. However, upon submission, Apple rejected the app, citing that it launched a blank page specifically on the iPad Air (5th generation) running iOS version 17.4.1. I have thoroughly reviewed the app's code and conducted additional testing, but have been unable to replicate the issue on my end. I am reaching out to the community for assistance in troubleshooting and resolving this issue. Has anyone encountered a similar problem before, or does anyone have suggestions on how to address this issue effectively? Any insights or advice would be greatly appreciated. Thank you in advance for your help.

We have a food delivery app. Now we want to add a prize competition. After every three successful orders, an entry will be created for the users. User can have unlimited entries. Now I am not sure if these requirements comply with AppStore especially No purchase necessary .

I'm trying to submit an app that we have successfully tested in TestFlight. After completing all the distribution steps and submitting for review, the review is failing with the response: "Your app version was rejected and no other items submitted can be accepted or approved. You can make edits to your app version below." I haven't received an details in app or via email to provide further information. The version in TestFlight that I have uploaded is: v1.0.23(23). When entering the distribution details, and from the rejection response., it looks like the version number I'm entering on the main distribution page is the issue - maybe? I have tried entering 1.0.23, 1.0.23(23), even just 1.0 - but it constantly keeps getting rejected. Is it really the version no. that is wrong, or potentially something else? How can I get more information on why the submission was rejected?

Hi, We aim at delisting our MacOS app from the Mac App Store, so that it is no longer available for new users, while maintaining uninterrupted access for our existing MacOS user base. However, this MacOS app is associated to an iOS app in the same app group. Our current challenge lies in the process of removing the older MacOS app from sale without affecting the availability of the associated iOS app. We have explored the "remove from sale" option in App Store Connect, but it appears to be common to both MacOS and iOS, preventing us from delisting the MacOS app separately. We'd like to understand if there is a way to remove the MacOS app from sale without impacting the associated iOS app. If there are any alternative solutions or best practices that can help us achieve this, we would greatly appreciate your advice. Any advice or suggestions you can provide would be highly appreciated !

In my iOS app, I'm planning to use CryptoKit to decrypt a data file downloaded remotely from my backend servers. I'm only using standard cryptography provided by iOS itself (Swift CryptoKit framework). According to App Store Connect documentation: "You're required to provide documentation if your app contains any of the following: Encryption algorithms that are proprietary or not accepted as standard by international standard bodies (IEEE, IETF, ITU, etc.) Standard encryption algorithms instead of, or in addition to, using or accessing the encryption within Apple's operating system" I assume that since I am only using cryptography provided by the underlying OS itself, I can safely set ITSAppUsesNonExemptEncryption to NO. Can someone provide me with some guidance or opinion? Thank you!

Hi, Our organization has an app that serves as the remote control for an IoT device. The app is free, with no in-app purchases. Any person who purchases the IoT device can use the app for free to set up the device. Can I opt for non-trader status for the app?

Cloud not create new app version, error show "An error has occurred. Try again later" App: TS Track Build Identifier: com.ts.track

Hello, I believe I'm experiecing a bug within the AppStoreConnect dev console. When I try to submit a new version of my game for review I recieve an error message stating The items below are required to start the review process: There are still leaderboard image uploads in progress. One might think that this problem should have an obvious solution: wait for the leaderboard images to load and try again. Unfortunately this is impossible, because all images are already loaded. They are also being successfully displayed in the console interface and even in my game itself. I tried to remove all images, but that didn't help. I've also noticed that leaderboard management interface in the console was updated in the past month or two. I think that might be somehow related to the problem (something from old UI got cached and now isn't affect by new UI). I've also filed a request (102270407515) to the Apple Support, but didn't get any answer (aside from the request is registered). Is there any chance I get an answer from Apple Support here on the forum?

✖ Something went wrong when submitting your app to Apple App Store Connect. But here is the error that is returned to me in my console, so I can do it with the command lines by EAS

Hello, I uploaded my app for review and the status is "waiting review", I have tried many things since March 28th, creating a new review, requesting support for feedback,... and nothing. Does anyone know what I should do to get feedback or a deadline for publishing my app? Thanks in advance Leonardo

I am really stuck. I uploaded my Mac Catalyst app. The binary passes validation beforehand. I submit for review. After being in "waiting for review" for a couple of minutes it is rejected with "invalid binary" and comes back with an email saying "ITMS-90053: This bundle is invalid - The bundle identifier is already in use by a different software package." The only app that is using the same bundle is the IOS version where I added the Mac platform.

Hi everyone, I'm working on submitting my app to the App Store and need to capture screenshots for the 5.5-inch iPhone display size (iPhone 6 Plus, 7 Plus, and 8 Plus). Unfortunately, Xcode 17.4 doesn't offer simulators for these devices. I've searched Apple's support resources but haven't found any solutions. Would anyone have suggestions on how to generate the required 5.5-inch screenshots for App Store submission? Thanks in advance for your help!

Hi, I am tying to build the app with increased-memory-limit for vision OS, but I got error while asset validation Invalid Code Signing Entitlements. Your application bundle's signature contains code signing entitlements that are not supported on visionOS. Specifically, key 'com.apple.developer.kernel.increased-memory-limit' in '[AppName]' is not supported. (ID: 34399486-5b8c-4737-a446-6722fa1f6d98) how should I fix this error Thanks, Max

Need help as the the option to "make a version unavailable for download" is broken. 1- Go to the app store and select your app 2- On the left menu scroll down and click on "pricing and availability" 3- Scroll to the bottom to "Edit your last-compatible version for iOS apps" and expand the section 4- Click on the app versions 5- On the new pop-up window un-check the boxes for the versions you need to remove and click done. HERE IT IS BROKEN.