Unable to Save in iTunes Connect My Apps

I also went through Contact Us. In addition to that, I resent my information to the devitc@apple.com upon their request. I haven't heard from them in 2 days.

A bit of good news, I was able to create a new iOS app earlier today. It looks like they're starting to turn things around.

Thank you for contacting Apple Developer Support regarding the difficulty you are having with localizing your app. My name is Tim and I am happy to help you with this issue today.

I have read your email and can see that you were having difficulties saving a localized version of your app, Aremac. I can imagine that this is concerning, and know that I’d want to have things resolved as quickly as possible if I were in your situation. I ask, therefore, that you try to save the Simplified Chinese localization one more time, just to be certain.

You will want to first be sure that:
- You are using Safari as your Internet browser.
- You are not using a bookmark for the area you are trying to reach.
- You have cleared your browser cache and history.
- You have configured your browser to accept cookies.

Thanks for sharing Apple's email with us.

Unfortunately this did not help my situation. Did it work for you?

I took a try, It didn't work for me. And I did reply to this email. I guess I will receive another email soon.

Unfortunately. It didn't work. 😟

I experience this problem too.

I add a new language for my app in itunesconnect and click in the "Save" button. It shows the error

We're temporarily unable to save your changes. Please try again later.

Then I delete all images that are copied from the "English" language(the main language that I used). After that I click in the save button, then it works, but this is a big problem, I need to re-add all images again in the new language, this process must be repeated for each new language that you add. If you want to use the "English" screenshots, you need to "re"add all of them in all 5 sizes(4.7, 5.5, 4, 3.5, ipad)

It works.😁

Thank you for catching this. Pretty cool.

At least We have a workaround, Nice to handle this issue with you guys.

I had exactly the same problem. Now they have created a ticker and their devs are looking into it.

It works for me as well 🙂

Thanks fabioh! Just handed you the Correct Answer for the workaround. Good work !

Thanks everyone for looking into this discussing this issue with me. Best of luck with your apps.

well fabulous.... It's mean that we are going to take 2 hours to put all the screenshot that wee need ? Is it a bug or is it the new "vision" of apple of using metadata... If you have 20 traduction, you need to reload 500 pictures (20 x 5 (number of screenshot) x 5 (number of resolution)).... 😟 .... Who want to make this kind of thing ?

Please god apple find a solution 🙂.

I've contacted the iTunes Connect support and files a problem , it looks like they are fixing it now.

I just contacted them to about this issue. It has been going on for two weeks now. Adding screenshots individually takes to much time!

not fixed for me

I agree with you wmicael, I stop publish new apps for now, only update old apps until this issue is resolved

It doesn't work for me too.