Unable to Save in iTunes Connect My Apps

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eigen OP

Created Jul ’15

Replies 32

Boosts 0

Views 6.9k

Participants 13

Saving in iTunes Connect is not working. I've tried it on both Chrome and Safari.

Chrome will not let me save screenshot uploads, while Safari will not let me save new translations.

Anyone else experiencing this?

Answered by fabiobh in 29704022

I experience this problem too.

I add a new language for my app in itunesconnect and click in the "Save" button. It shows the error

We're temporarily unable to save your changes. Please try again later.

Then I delete all images that are copied from the "English" language(the main language that I used). After that I click in the save button, then it works, but this is a big problem, I need to re-add all images again in the new language, this process must be repeated for each new language that you add. If you want to use the "English" screenshots, you need to "re"add all of them in all 5 sizes(4.7, 5.5, 4, 3.5, ipad)

Boost

narco OP

Oct ’15

2 hours would be a big improvement over the 3 days that I've been trying to upload my screenshots for so far!

😟

blindfury OP

Jul ’16

Now I'm answering to this post exactly one year later with the same bug still in place. iTunes Connect is the opposite of fun to work with.