Creating a new Admin account or the existing accounts have the option for access to certificates, Identifiers and Profile disabled. I checked it Admin and Account Holder account. Our Apple developer account is paid. Can I know why do I see this issue?
Thanks in advance
Admin role in Member Center/team, or Admin role in App Store Connect/Users? Those are not the same thing and they do not have the same authorities.
Creating a new admin in member center does not make them account holder, so I suspect there is some confusion at work.
Ref:
• ASC User Roles:
Learn more about App Store Connect roles
• Program/Member Center Roles
Hi There
I am struggling to get the check box available for Ticking for my developer - Has anyone found a solution to this ?
You might want to use the 'contact us' link below and see what support has to say...
In the very least, i had a similar issue to what's happening in the thread: correct access to app store connect, but no access to developer portal of the same org, although i'm an admin.
Solution:
Call up apple and talk to them. the agent had to 'reset' something on their end, then voila, the developer portal access showed what it was supposed to.
i hope this helps anyone.
The rules defined above and the details about all the access and user roles are explained at https://developer.apple.com/support/roles/
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Same here, check below answer
