Apple Developer Program account under investigation

Same here. After some rejects for some reasons regarding auto-renewable subscriptions, my app (tv program guide) got rejected and this message appeared.

After 6 years as a registered developer I feel like I got robbed. I was not given even an ETA as to when this investigation will be done. So much hard work was put to this app. Months and months with lots of sleepless nights. Can't explain how devastated I am right now...

My bad for becoming a business partner with a corporation. Now the tab must be paid.

I feel like I'm going fully open source from now on.

Yesterday my account was DELIVERED TO DELETE.

And this after many years of cooperation. Despite the fact that my applications are used by thousands of people every day, and almost all analogues in the search are scam.

Beware of dealing with a company like Apple. She absolutely does not care about indie developers!

They charge $ 99 a year, but instead of support, we get a crowd of absolutely uncompensated amateurs or even SILENCE.

They take 30% from each sale of the application and constantly change their requirements, and the wording of the requirements in the guidelines is more than blurred.

They pulled out a whole sector at the expense of indie developers, but immediately forgot about them when they saw the money.

I know what you feel. Good luck

✊

P.S. I STRONGLY RECOMMEND TRANSFER all your apps to new account until it's not too late.

I don't do this and now all my apps marked as REMOVED FROM SALE.

unfortunately, I have two accounts under investigation, totally don't understand what i did wrong 😟

Hi,

What exact resons they give you for termination? My account is also under investigation and i donot why may be my most of apps are ads depended

For me it has been 1.5 months that apple is investigating my account which has 5 live games. I haven't contacted apple but i'm planning to if they don't complete within this week. I read that for one guy it has been 6 week.

Anybody with more than 6 weeks time??

I’m waiting for 5 weeks now. I submitted the app again without any changes that was rejected previously with the message “we are unable to continue this apps review...” The apps status has changed to in review after 10 hours. Now the app is still in review after 5 days and I got no updates from Apple. The update contains nothing but some small bug fixes. Today I will send an appeal and complain about how they treat developers... I think we all should do that. Otherwise Apple thinks that this behavior is okay and they can do with us whatever they want...

I've been waiting 9 weeks since the initial "app rejected and your account is under investigation". Have appealed and followed up multiple times but have only recieved the generic response. I'm based in the USA and it's not a game app, it's productivity/time tracking app built using React Native.

This is my first time submitting so very much clueless to what's going on. Really never thought I would publish on the Android platform, but now I am.

I am still under investigation since April 25th. Contacted Apple, they told me to just wait more time. It is a very frustrating situation. I submitted a Unity game with no ads, only Facebook and GameAnalytis sdks.

Mine too, I confirm that the app has not violated the rules. My account has been investigated for 4 weeks, and there is still no response. Really bad

Yes, it happens to me too. After I confirmed it's not violating anything, the app is in review and after that they reject again based on the "your account is under investigation"

Me April 26th. I wish I could. But I don’t wanna be iOS developer anymore. Every time I see those guys on the stage say how much they respect developer balabala make me sick. They value big company. But no small us.

Same happend to me, I don't see any violation of my app and I still got put into investigation. That is really frustrating.

Just to update that my game is published and the investigation is done. It took 2 months for it to complete. Don't lose hope!

it took 2 months?

my account was activated on June 25 but when i submit my app it told me that my account is under investigation

Solved.Just Delete the first App(Which noticed me the investigation) and create a new one to submit.And the new submit will be reviewed.i think it almost an apple bug😂

What's the result of the new one? And is the new one same as old?What changes have been made?

if the old one resubmitted ,it will not be reviewed and always in "wait for reviewed".

But the new one can be really reviewd ,and never mention the investigation

Guideline 1.1.6 - Safety - Objectionable Content

We noticed that your app provides potentially inaccurate diagnostic functionality for iOS devices to the user.

Currently, there is no publicly available infrastructure to support iOS diagnostic analysis. Therefore, your app may report inaccurate information which could mislead or confuse your users.

The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.

Next Steps

- Review the Objectionable Content section of the App Store Review Guidelines.

- Ensure your app is compliant with all sections of the App Store Review Guidelines and the Terms & Conditions of the Apple Developer Program.

- Once your app is fully compliant, resubmit your app for review.

Please see attached screenshot for details.

Screenshot-0702-110325.png

Does it really work?? Anyone else who has tried this ??

Is the new one the same as the old one? What are the differences between new and old?

I am newly registered my account on end of Feb.

And my account has been investigated from end of May.

It is hardlly understand that more than two month is needed to investigate newbie account and still no answer...

The different is the new one isn't said under investigation!

Really work! Have a try!

So i said it is an applebug

you can try my method🙂

I'm talking about whether the old and new projects are exactly the same, in terms of code and metadata.