Im getting only feedback json from testflight. There is no crash log.

App Store Distribution & Marketing TestFlight TestFlight

Created Jan ’20

Replies 32

Boosts 1

Views 14k

Participants 32

This seems to have started from ios 13 onwards, im not sure. Sometimes the crash log is present. But most crash feedback only has the feedback json.

awaisfayyaz17.apple OP

Sep ’21

I am facing the same issue. Getting only the .json file and not the crashes. @eskimo Need your help here.

Thanks

Jerome.D OP

Jan ’22

Same.

Jerome.D OP

Jan ’22

It seems that if I download the zip file with a MAC I get both the .json and the .crash ! Doing exactly the same on Windows gives me only the .json. Is it the same for you ?

It is really annoying as the crash file can be used out of xcode context (for example it can be uploaded to AppCenter along with the dsym ...)

lighthouse-beacon-ios-01 OP

Jul ’22

I'm having the same issue. Had a crash feedback from an iPhone with iOS 15 and the only thing I can download is a json file

casadaarvore OP

Dec ’22

Same problem... has anyone found a solution?

biotto OP

Feb ’23

Same problem here

Shlomie Rottenberg OP

Mar ’24

Same problem here