App transfer stuck ?

App Store Distribution & Marketing App Store Connect App Store Connect

Created Oct ’15

Replies 28

Boosts 0

Views 9.4k

Participants 13

I am in the process of moving my apps from one dev account to a new dev account.

I tried moving 1 app first, evrything went as expected and in the end I received an email stating "app transfer could take up to 3 hours".

The next day, it still was not transferred, so I contected the support.

A few days later, they replied "our engineers are looking into the issue".

Now, 4-5 days later its still not moved, and I even tried moving another app, which is also stuck now.

Has anyone completed an app transfer recently ?

Cheers,

Tony Fonager

tobltobs OP

Dec ’17

"Stuck in transfer" still seems to be thing in 2017. I am waiting since a week now and also get only those boilerplate answers mentioned above from the support.

jerrchen OP

Apr ’20

Sadly to say, it is 2020, and we run into the exact same issue as the original poster. After accepting the transfer, and agree, was told it will take up to 3 hours for the transfer. Then ... wait ... 7 days later, it is still not showing up.

Called support a few times, all refer to developer is looking at the problem, given no ETA ... We called them three times, and was even told, keep on calling will not make things faster. So we wait.

If anyone knows how to esclate this please let me know.

bionutd OP

Jul ’21

Sorry is 2021 and still have this problem.Very very disappointment.