tvOS - Invalid Image Asset errors when Uploading to App Store...

Question

Wireboy OP

Created Oct ’15

Replies 7

Boosts 0

Views 4.7k

Participants 8

Hi all,

My tvOS archive is validating perfectly but when I try to upload to the store I am getting a series of confusing errors mostly associated with my App Icon - Small. The errors are as follows:

ERROR ITMS-90523: "Invalid Image Asset. The image... can't have a transparent background layer --- which it does not.

ERROR ITMS-90531: "Invalid Image Asset. The image... must have a background layer that is 400x240 pixels background layer --- which it does.

ERROR ITMS-90532: "Invalid Image Asset. The image... has an incorrectly positioned background layer --- which is an unknown because I didn't set any position.

ERROR ITMS-90528: "Invalid Image Asset. The image... has an invalid scale of '0'. Home screen assets are allowed scale values of ("1") --- which is confusing as I am not sure how to set its scale value.

and also

ERROR ITMS-90497: "Invalid Image Asset. The image asset 'Top Shelf Image"... must be opaque --- which it is.

Anyone else running into this or have any suggestions?

Thanks!

Boost

Answer 1

bvsdev OP

Oct ’15

I just opened the "transparent" ones in preview, exported it by selecting "remove alpha" and got it to work.

0

Answer 2

sidan5 OP

Oct ’15

Same issue no solution (tried the transperacy one still doesn't help)

0

Answer 3

Zwilnik OP

Oct ’15

The error message can sometimes report the wrong asset as having transparency. It's worth checking all your background layers for transparency (or replacing them with jpegs)

0

Answer 4

neilaj OP

Oct ’15

Hello, this is how i solved it. My icons have 3 layers (front, middle and back) the front and middle i have as png's with transparency. The back layer is a jpeg( no transparency) . All the icons i did this way and the topshelf and launch image were jpgs. Then it worked!

1

Answer 5

Brian Greenstone OP

Oct ’15

Best solution is to use Photoshop's "Save to Web" feature. When exporting the back layer be sure to turn "Transparancy" off, and leave it on for the front and mid layers.

-Brian

0

Answer 6

404UserNotFound OP

Oct ’15

Remove the alpha channels from your PNG image: http://stackoverflow.com/a/32842850/2108547

1

Answer 7

jpdev001 OP

Nov ’15

10.11.1 seems to have removed this feature from Preview??

0