Apple TV won't restore

App & System Services Core OS Beta tvOS

TheSafo OP

Created Oct ’15

Replies 20

Boosts 0

Views 25k

Participants 19

Plug my TV into iTunes, hit restore then get this error:

"The Apple TV software update server could not be contacted. The Requested resource was not found."

Does anyone know if this is a common issue or just busy servers on Apple's end, or is there something I have to do on my end?

Answered by attmatt in 82477022

I am getting the same thing, but it looks like you can download it and do it yourself. I am about to do this https://developer.apple.com/tvos/download/

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andresitotx OP

Jul ’20

I do not how to use those files, please help! The apple store is close do it the pandemia and I need my Apple TV back, please let me know hat I can do, thank you!

Hugh_81 OP

Mar ’21

I found that connecting the Apple TV to the computer with USB, then removing power to the device - then re-connecting the power, I was able to proceed with the "restore to factory" in iTunes. Once I stumbled upon that, it was all automatic!

Carlakps OP

Sep ’21

Thank you so much Hugh_81! That was the only thing that worked for me!

MooreMoo OP

Sep ’21

Thanks Hugh_81! That worked!

Callmepogo OP

Jun ’22

I experienced this a month ago and I was just able to resolve the problem the other day. It’s frustrating that I had to use a Windows PCcwith iTunes to fix it because restoring it using my Mac didn’t work.