Can't create bundle (SKU and Price error)

App Store Distribution & Marketing App Store Connect
theDaveB OP
Created Nov ’15
Replies 14
Boosts 0
Views 2.8k
Participants 12

I am trying to create my first bundle with 2 of my apps in.


1 app is priced £1.49 and the other is prices £0.79. The first app is in the childrens category and the second is education.


I am picking Tier 2 as the price (as that's the only option under the compatible prices drop down).


SKU is todays date 20151108.


Filled in name and description but when I click save I get the errors -


You must provide a SKU number.

To make this bundle available on the App Store, you must choose a compatible price.


Any ideas?


Dave

Replies  14
Boosts  0
Views  2.8k
Participants  12
KMT OP
Nov ’15

Is either aleady classified as 'Made For Kids'?


What are the app types? iPhone, iPad, Universal....?


BTW, it would appear, at least on the surface, that pricing and SKU are ok in your example.

0
xeo_it OP
Nov ’15

I have the same exact issue.

Any hint?

0
Davka1 OP
Nov ’15

Having the same problem this morning with my app bundle. It keeps telling me that I need to provide a SKU and a price, even though that is what I have done.

0
Alisa OP
Nov ’15

The same problem, have tried even other tiers, no chanse.

0
cdemiris-corel OP
Nov ’15

Same issue here. Have a support request into iTunesConnect, but haven't heard anything (my apps are not 'Made for Kids').

0
blankspaceinc OP
Nov ’15

Same again. Must be a bug. Because there is also this:

https://forums.developer.apple.com/message/72566#72566

Also emailed Support. No reply. Guess we'll have to wait it out.

0
Dzung Nguyen OP
Nov ’15

I have the same issue. Have you heard anything from iTunesConnect Support ?

0
andrei200287 OP
Nov ’15

The same problem:(

0
theDaveB OP
Nov ’15

Spoke to Apple and the guy said it's a problem on their side and they are working on it.


Dave

0
ibenny.mac OP
Nov ’15

Same issue here

0
cdemirislt OP
Nov ’15

Still nothing from iTunesConnect Support

0
blankspaceinc OP
Nov ’15

Below is the inane and insulting response I just received from Support. Instead of acknowledging the widespread problem (it's happening to everyone) and providing an update, they have to make it seem as if they know nothing about the issue.


Thank you for contacting App Store Developer Support regarding the issue you encountered when creating an app bundle.


I understand that you were trying to create a new bundle but are receiving multiple errors that are keeping you from creating a new one. If you are still encountering this issue, please respond to this email with the following information:


• Steps to reproduce the issue
• Full window screenshots illustrating the issue
• Apple ID’s you are putting in the bundle
• Web browser and version number
• System Information (device model and OS version number)
• The URL of the page you are on
• Source code of the error page (optional)

To obtain the source code, right click the error page and select Show Page Source. Please copy and paste the source code (do not attach it as a file) in a reply to this email.

After we receive the requested information, we will investigate further and let you know when we have an update.

0
imtim OP
Nov ’15

Getting the same issue. How long is it going to take Apple to fix this? It is holding up a product release.

0
andrei200287 OP
Nov ’15
Accepted Answer

fixed

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